Experience, independence, and work chosen with purpose

I build custom software, modernize websites, help organizations put AI to practical use, and provide independent technology advice. The work is deliberately narrow: focused projects that close a specific gap, rather than large platform replacements. Parker Technology Solutions has been my firm since 1999, and it’s taking on new projects.

Businesses, nonprofits, and city and county governments, mostly across Georgia and the Southeast. I also work with IT leaders who want independent analysis or a second set of experienced eyes on a hard decision. The common thread is technology that has to serve real operations, limited staff, and real budgets.

I scope the work first, then quote a fixed price. Engagements run from short advisory work through multi-month development projects. I’d rather understand the problem before putting a number on it.

It depends on the project. Once the scope is defined, I give you an estimate along with the fixed price. I’d rather set a date I can hold than guess at one up front.

The best engagements start from a clearly defined operational goal, a realistic scope, and a measurable outcome. It also helps to have a responsible owner inside the organization, access to the people who actually do the work, leadership support, and a plan for who owns and supports the result afterward.

You work directly with me. I take on few enough engagements to stay personally accountable for each one.

Not as a general service. This isn’t a residential support, printer-repair, home-networking, or break-fix practice.

For the software and websites I build, yes. I can support what I’ve delivered on an ongoing basis, quoted separately from the build. I’d rather you have a real answer for who maintains a thing than hand it over and disappear.

Yes. Plenty of engagements work that way, and it’s often the right shape: your team keeps the systems it already owns, and I take the piece that needs outside capacity or an independent view. I spent 15 years on the other side of that arrangement as a city IT Director, so I know what a useful outside consultant looks like and what an unhelpful one costs you.

No. I’m not a reseller, and I carry no sales quota. When I’m advising you on a purchase, I take no money from the vendors involved: that buyer-side independence is the point.

If you need hardware or software, I’ll help you specify it, evaluate the quotes, and buy it well. The purchase is yours, directly with the vendor.

Outside of procurement work, I do team with other firms, including ones that bring me in to support their clients. When that’s the arrangement, you’ll know who’s involved and who’s paying me.

Starting with a real operational need rather than the technology, keeping a person accountable for decisions that matter, protecting confidential and regulated data, and measuring whether the tool actually saves time or improves quality. I won’t automate a broken process before it’s understood, and I’ll be clear about how a tool works and where it falls down.

I ran a city IT department for 15 years, so the platforms this world runs on are ones I’ve depended on and worked alongside rather than products I administer: Tyler Munis ERP, CentralSquare CAD and RMS, Esri GIS, and Microsoft 365 including GCC tenants. I know how they fit together and what integrating with them involves. I’ve built against Munis directly, including a read-only API gateway over the vendor’s OAuth.

What I don’t claim is deep product expertise in any one of them. If a project needs a specialist administrator, I’ll tell you that up front.

Yes. For municipal clients, a website has to meet ADA and WCAG obligations, so accessibility gets built in from the start instead of audited in later. Most dated sites can be modernized without a full platform migration, and I set up redirects so the search standing you’ve built survives the launch.

Usually, but I’d want to read them first. Governments differ, and I’d rather review the actual terms than commit in the abstract. The process itself is familiar: I’ve worked inside municipal procurement from the buying side, including writing and running a full RFP with weighted scoring criteria for a major system replacement.

Yes.

Yes. I keep live example sites and applications you can open and click through, each with a white paper covering how it was built and how the result was verified. Some portray fictional organizations, and each one says so.

Gainesville, Georgia. I serve clients across the Southeast and remotely, and I work on-site when a project calls for it.