Parker Technology Solutions · since 1999
Software, AI, and independent technology guidance for businesses, nonprofits, and governments.
Technology work worth doing: focused projects that make operations run more efficiently, for clients across Georgia and the Southeast.
I’m Kyle Parker, a software developer since 1987 and a business owner since 1999. I spent 15 years as IT Director for the City of Lawrenceville, Georgia, and I hold the Certified Government CIO (CGCIO) credential. Parker Technology Solutions is my firm, and it’s taking on new projects.
What I do
Focused technology that makes operations run better
I don’t build giant ERP systems, and I won’t replace platforms that already work. I close the gaps around them: manual steps that should be automated, data that should be entered once, the capability your ERP never shipped, reports that take a day to assemble. When the thing you need isn’t for sale, I build it.
Specialized Software & Integrations
Focused applications, API development and integration, and workflow automation that make the systems you already own work better.
Explore 02Websites & Modernization
Modern, secure, accessible website rebuilds that connect to the systems behind them, finished in weeks. A bounded project, and the fastest way to start working with me.
Explore 03AI & Process Improvement
Practical AI, document intelligence, internal knowledge tools, and workflow automation, applied where they make real work better. People stay in charge.
Explore 04Technology Strategy & Advisory
Independent assessments, project and procurement guidance, architecture review, and IT leadership mentoring from someone who ran a city IT department for 15 years.
ExploreA good fit when
Where a focused solution pays off
- The same information gets typed into two or three systems, every day.
- Two systems hold related data. Connecting them would save hours a week.
- Your ERP does 95 percent of the job, and the missing 5 percent is expensive.
- Your website is years out of date, hard to update, and not connected to anything behind it.
- You want a practical, secure way to start using AI on real work.
- A big system purchase is coming and you’d like an independent read before you commit.
Clients
Who I work with
I’ve spent my career where technology has to serve real operations, limited staff, and real budgets. That’s as true for a twenty-person company as it is for a city hall.
Businesses
Custom software, websites that connect to the systems behind them, integration, automation, and practical AI for companies that can’t find what they need off the shelf. Most business engagements start small: a website rebuild, an internal tool, or a connection between two systems that don’t talk.
Nonprofit organizations
Practical planning, automation, Microsoft 365, reporting, and focused tools that support the mission instead of adding to the load.
City and county government
Strategy, specialized applications, integration, procurement support, and operational improvement for municipal governments. I know the systems this world runs on: Tyler Munis ERP, CentralSquare CAD and RMS, Esri GIS, and Microsoft 365, including GCC tenants.
IT leaders
Independent analysis, mentoring, project and architecture review, and a second set of experienced eyes when a decision is hard to make alone.
Why this practice
Experience from every side of the technology decision
I’ve written software, run a technology company, sold and supported systems, evaluated vendors, and managed the budgets and staff that keep it all running. For 15 years I led a municipal IT department, including its public safety systems in a CJIS-audited environment. I know what it costs to support a thing after the ribbon cutting. So my judgment covers more than whether something can be built. It covers whether it should be, who will maintain it, and what a simpler answer might look like.
- You work directly with me.
- I carry no sales quota and no product line, so my recommendations only have to serve you.
- If the right answer is simpler, cheaper, or not technical at all, that’s what I’ll tell you.
- I understand the architecture and the organizational reality it has to live in.
- I take on few enough engagements to stay personally accountable for each one.
Track record
What I’ve built and run
This work comes from my 15 years as IT Director for the City of Lawrenceville, Georgia. I did it as a city employee, not as a PTS engagement, and I present it that way on purpose. If you run a business or a nonprofit, read these as evidence of how I scope, buy, build, and ship complex projects.
Competitive procurement for a major system replacement
Wrote and ran the full RFP. I built the weighted scoring criteria, evaluated nine vendor responses against them, and led the selection committee through scoring. I also identified a cooperative contract path that let the City award without a second solicitation.
Real-Time Intelligence Center for a police department
Designed and deployed an RTIC for a municipal police department. It integrates camera, CAD, and records systems into a single operational picture. On-duty staff see one screen instead of three systems.
Performing arts center AV modernization
Led the technical evaluation, the Council presentation, and the contract for a performing arts center AV upgrade. Delivered through a state cooperative contract.
References are available on request.
Contact
Have a project worth doing?
PTS is taking on new projects. Tell me what you’d like to improve and what a good outcome looks like. Engagements run from short advisory work to multi-month development projects, and I quote a fixed price after scoping.